– Privacy policy
This is the website’s (www.queerhairboulder.com) Privacy Policy and it describes how MAL QUEER HAIR STUDIO LLC (“we,” “us,” “our” “MAL”) collects, uses, shares, and safeguards personal information. This Privacy Policy also explains your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
Types of Information We Collect
The following provides examples of the type of information that we collect from you and how we use that information.
Appointment Scheduling: We collect your personal and contact information used to schedule a service appointment with a MAL stylist. We have a legitimate interest in providing appointment-related transactional messaging for our clients.
eGift Cards: We collect your personal and contact information when someone purchases an egift card to send to you or if you purchase an egift card. We have a legitimate interest in providing purchase-related transactional messaging for our clients.
Contact: If you contact us with questions or feedback, we will collect your name and email address, as well as any other content that you send to us, in order to reply. We have a legitimate interest in receiving, and acting upon, your inquiries.
MAL NEWS Email Newsletter: When you sign up for the MAL NEWS newsletter, we collect your email address. We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.
Social Media: We may also collect your information if you submit information to us through Instagram or another social media site. We have a legitimate interest in understanding our users and providing tailored services. Our use is based upon your consent.
Email & Text Message Communication: If you receive a marketing or transaction email/text from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you.
Surveys: When you participate in a survey we distribute, we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.
Demographic Information: We may collect personal information, such as your location or age. We have a legitimate interest in understanding your and providing tailored services.
Cookies: We use cookies which are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. We have a legitimate interest in making our website operate efficiently with a optimal website experience.
Website Interactions: We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.
Web Logs: We collect information, including your browser type, operating system, Internet Protocol (IP) address, domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand what website content is the most popular.
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties [such as SquareSpace, inc or Square, inc], business partners, our affiliates, or publicly available sources.
Use and Processing of Information
In addition to the purposes and uses described above, we use information in the following ways:
To identify you when you visit our website.
To improve our services and offerings.
To conduct analytics.
To respond to inquiries related to online support and requests.
For internal administrative purposes, as well as to manage our relationships.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
Sharing of Information
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
Acquisitions. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
Your Choices
You can make the following choices regarding your personal information:
Access to Your Personal Information. You may request access to your personal information by contacting us at the email address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
Changes to Your Personal Information. We rely on you to update and correct your personal information. Please contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.
Deletion of Your Personal Information. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
Objection to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.
MAL NEWS Newsletter. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties, such as Affiliate links. When you sign up for our emails, you are agreeing not only to receive our content delivered to you, but also to receive these occasional advertorial emails. If you would prefer not to receive these emails, you can unsubscribe by following the unsubscribe instructions in emails that you receive and we will not send you any additional content.
Revocation of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
Please address written requests and questions about your rights to mal@queerhairboulder.com. Note that, as required by law, we will require you to prove your identity. Depending on your request, we will ask for information such as your name, email address, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files. Data requests for data stored in Square, inc or Squarespace, inc should be sent to those entities.
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While Square, inc and Squarespace, inc uses reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, they (or “MAL”) cannot guarantee the security of your personal information. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us (and Square, inc and/or Squarespace,inc) of any unauthorized use of your password or account.
Other Important Information
The following additional information relates to our privacy practices:
Transmission of Information to Other Countries. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. MAL uses Squarespace, inc, and Square, inc to manage this website or its Appointment Booking Service feature, and we have no control over the location storage of web data.
Third Party Applications/Websites. Our websites may include links to websites or applications that are owned or operated by third parties. Please note, we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or shared.]
Changes to This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Contact Information
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
MAL QUEER HAIR STUDIO LLC
3020 Carbon Place
Suite #103
Boulder, CO 80301
Attn: Privacy Request
mal@queerhairboulder.com
Effective Date: August 1, 2021
Last Update: August 8, 2024